Frequently Asked Questions
ORDERING PROCESS
PRODUCT STORAGE
PRODUCT SHELF LIFE
PRODUCT STABILITY
MATRIX EFFECTS
WHOLE BLOOD CONTROLS
DELTA-9-THC (PARENT)
  1. When ordering stock products, simply contact UTAK by phone, fax or email to place your order. A valid purchase order or credit card is necessary to process the order.
  2. When ordering custom products, you must first sign a valid quotation to confirm the pricing and product specifications.
  1. Lyophilized controls should be stored at 2-8°C. After reconstitution, the liquid control material should be stored at 2-8°C.
  2. Frozen controls should be stored at -10°C. After thawing, the liquid control material should be stored at 2-8°C.
  1. Lyophilized controls have a shelf life of 24-36 months.
  2. Frozen controls have a shelf life of 12-18 months.
  1. After reconstitution or thawing most analytes will remain stable for 25-30 days if the control material is stored and handled properly
  1. Preservatives and additives can cause significant matrix effects, particularly with immunoassay test methods, which is why UTAK offers controls manufactured in 100% human matrices.
  1. NEVER vortex a whole blood control after reconstitution – the whole blood will foam and the performance of the control will suffer.
  2. After reconstitution, allow a whole blood control to equilibrate for one hour at room temperature.
  1. Controls containing Delta-9-THC must be packaged in the frozen form as the lyophilization process triggers degradation.
  2. Silanized amber glass vials should always be used to protect the stability of Delta-9-THC in any matrix.